Service
Courtesy, clarity and the ability to solve the problem without bouncing the client between departments.
Loupit curation
Corporate travel agency curation: only agencies that deliver quality stay in the marketplace
Loupit is an all-in-one travel tech: in our corporate travel marketplace, every corporate travel agency is continuously rated by real clients on service, price, response time, payment terms and more. 24-hour emergency support is mandatory — there is no agency without an on-call desk on the platform.
- 24/7
- emergency support required from every active agency
- Real clients
- ratings written by the companies that actually traveled
- Removal
- low performance or broken requirements means leaving the marketplace
There is no agency without emergency support on Loupit
A flight cancelled at 3 a.m., an overbooked hotel, a rebooking on a holiday: every agency in the marketplace must operate 24 hours a day, 7 days a week for travel emergencies. Agencies that cannot sustain that desk simply do not operate on the platform.
What Loupit agency curation is
Agency curation is how Loupit onboards, monitors and, when needed, removes corporate travel agencies from its corporate travel marketplace. Instead of negotiating with a single agency, the company compares real-time offers from several already qualified agencies — all with 24-hour emergency support and a service rating given by real clients.
As a travel tech covering travel management, mobility and expense in one place, Loupit does not sell the trip: the platform organizes supplier competition, enforces the travel policy, records the approval flow and keeps the rating history for audit. The result is savings with lower operational risk.
- What is a corporate travel marketplace?
- It is an environment where the company receives, on one screen, offers from several corporate travel agencies for the same air, hotel or mobility request, comparing price, conditions and service rating before buying. On Loupit every marketplace agency is curated and must run a 24/7 desk.
- Is Loupit a corporate travel agency?
- No. Loupit is a travel tech: it provides real-time comparison, travel policy, approvals, reporting, expense, mobility and cashback. Trips are still issued by curated corporate travel agencies inside the marketplace.
- How does Loupit ensure agency quality?
- Onboarding with document checks and proof of a 24/7 desk, continuous monitoring of SLA, conversion and complaints, real client ratings per criterion, and a correction plan with a deadline. Without improvement the agency is suspended and removed from the tool.
- How much does the platform cost?
- Using Loupit's comparison and travel management tool is free for the buying company: signup is free and the savings come from competition among the curated agencies in the marketplace.
Ratings from real clients, across many criteria
After every quote and every trip, your company rates the agency. Those scores appear in the comparison next to the price, so the decision is never about the cheapest option alone.
No rating comes from a brand survey or a commercial referral: the score is given by the client who opened the request, received the quote, issued the ticket and used the support desk. The rating is the average of real experiences logged on the platform.
Because ratings sit next to each offer in the live comparison, the travel manager decides with full context: price, policy, response time and service reputation on one screen.
That combination — travel tech plus a curated network of corporate travel agencies — is what lowers the cost of each trip without trading service for a discount.
Price
How competitive the fares are against the other marketplace agencies on the same request.
Response time
How long the agency takes to quote, answer questions and confirm issuance within the SLA.
Payment terms
Flexibility on invoicing, corporate cards, deadlines and credit conditions for the company.
24/7 emergency desk
Quality of the on-call service after hours, on weekends and holidays, when the trip goes off script.
Delivering what was quoted
Whether the fare, baggage, change rules and fees issued match what was offered — no surprises.
Rebooking and cancellations
Speed and transparency on refunds, credits and ticket changes.
Policy support
Adherence to the company travel policy and to the approval flow configured in Loupit.
Mandatory 24/7 desk, no exceptions
Emergency support is not a differentiator held by a few agencies: it is a minimum requirement to operate in Loupit's corporate travel marketplace.
Before joining the platform, the agency proves an active 24/7 emergency channel with a human team able to rebook, reissue and solve disruptions at any hour. Once active, that desk keeps being measured through client ratings and support records.
On top of the agency desk, Loupit's own human support team tracks critical cases with a response SLA, so no urgent request is ever left without an owner.
- Emergency channel 24 hours a day, 7 days a week, holidays included
- A human team — not just a bot or an inbox
- Ability to rebook, reissue, cancel and re-accommodate the traveler
- Every activation logged for audit and performance review
- Loupit team following critical cases alongside the agency
Low performance leaves the marketplace
Curation is continuous: agencies that stop meeting the quality requirements are warned, suspended and, if nothing changes, removed from the tool.
1. Onboarding
An agency only joins after document checks, proof of a 24/7 desk and acceptance of the conduct and transparency rules.
2. Monitoring
Every quote, issuance and support case feeds indicators: response time, conversion, complaints and client ratings.
3. Correction plan
When it drops below the minimum standard, the agency gets an alert and a deadline to fix it, tracked by the Loupit team.
4. Suspension or removal
Without correction, the agency is suspended from new requests and removed from the marketplace to protect the client experience.
- Average service rating below the platform minimum
- Recurring failures on the 24/7 emergency desk
- Systematic breaches of the quote and response SLA
- Gaps between what was quoted and what was issued
- Serious complaints about conduct, undue charges or lack of transparency
What curation means for your company
Real competition between good suppliers — not an open list of any agency.
Decisions with context
You compare price and reputation on the same screen, with real client ratings next to each offer.
Lower operational risk
Every available agency has already proven it handles 24/7 emergencies and delivers what it quotes.
Sustainable savings
A low price with poor service does not last: curation removes whoever wins the quote and loses on delivery.
Governance and audit
Ratings, SLAs and support history stay recorded for accountability and supplier reviews.
FAQ about agency curation
Loupit curation
Agency curation by city and state
- Aracaju (SE)
- Barueri (SP)
- Belém (PA)
- Belo Horizonte (MG)
- Boa Vista (RR)
- Brasília (DF)
- Campinas (SP)
- Campo Grande (MS)
- Cuiabá (MT)
- Curitiba (PR)
- Florianópolis (SC)
- Fortaleza (CE)
- Goiânia (GO)
- Itajaí (SC)
- João Pessoa (PB)
- Macapá (AP)
- Maceió (AL)
- Manaus (AM)
- Natal (RN)
- Nova Lima (MG)
- Palmas (TO)
- Porto Alegre (RS)
- Porto Velho (RO)
- Recife (PE)
- Rio Branco (AC)
- Rio de Janeiro (RJ)
- Salvador (BA)
- São Luís (MA)
- São Paulo (SP)
- Teresina (PI)
- Vitória (ES)
- Acre (AC)
- Alagoas (AL)
- Amapá (AP)
- Amazonas (AM)
- Bahia (BA)
- Ceará (CE)
- Distrito Federal (DF)
- Espírito Santo (ES)
- Goiás (GO)
- Maranhão (MA)
- Mato Grosso (MT)
- Mato Grosso do Sul (MS)
- Minas Gerais (MG)
- Pará (PA)
- Paraíba (PB)
- Paraná (PR)
- Pernambuco (PE)
- Piauí (PI)
- Rio de Janeiro (RJ)
- Rio Grande do Norte (RN)
- Rio Grande do Sul (RS)
- Rondônia (RO)
- Roraima (RR)
- Santa Catarina (SC)
- São Paulo (SP)
- Sergipe (SE)
- Tocantins (TO)
Put agencies to compete for your company
Free signup, no credit card. Start saving on your next trip.
- Real-time multi-agency comparison
- Travel policy and approvals included
- Integrated expense from day one
- 24/7 support
Free signup for companies
Takes under 1 minute. No credit card, no agency exclusivity.
Corporate travel marketplace
